Privacy Policy

This privacy policy explains how vocatext.com ("VocaText", "we", "us") collects, uses and discloses your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Accountability

The site vocatext.com is operated by Jean Christophe, entrepreneur, 29 Rue Romain Rolland, 44100 Nantes, France, who is responsible for the personal information under its control. Contact: contact [at] vocatext [dot] com.

2. Personal information we collect

• Identification information: name, email address, phone number, voluntarily provided (e.g. contact form);
• Technical and usage information: IP address, browser type, operating system, pages visited, date and time of connection;
• Audio files uploaded for transcription: processed in real time and deleted immediately afterwards; never stored;
• Cookie information: see the dedicated section below.

3. Consent and purposes

We collect, use and disclose personal information for identified purposes: providing the transcription service, operating and securing the site, processing VocaText Pro subscriptions, responding to your requests, measuring audience, displaying advertising, and meeting legal obligations. By using the site or providing information, you consent to these purposes; you may withdraw consent at any time, subject to legal or contractual restrictions.

4. Disclosure to third parties

We disclose personal information to service providers acting on our behalf: hosting (Cloudflare, Inc.), analytics and advertising (Google), and payment processing (Stripe). We do not sell your personal information.

5. Transfers outside Canada

Your personal information may be processed and stored outside Canada, including in the United States and the European Union, by our service providers, and may be subject to the laws of those jurisdictions. We use contractual and other measures to protect it.

6. Retention

Contact-form data is kept for 3 years from the last contact; connection data and technical logs for up to 12 months; cookies for up to 13 months. Uploaded audio is deleted immediately after transcription.

7. Access and correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. Email contact [at] vocatext [dot] com with proof of identity; we will respond within the timeframe required by law.

8. Safeguards

We protect personal information with security safeguards appropriate to its sensitivity, against loss, theft, and unauthorised access, disclosure, copying, use or modification.

9. Complaints

If, after contacting us, you consider that your rights are not respected, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC):

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca

10. Cookies

The site may use technical cookies (necessary for operation), audience-measurement cookies and third-party cookies. You can accept or refuse cookies via the consent banner or your browser settings.

11. Changes

This policy may be updated from time to time. The date below indicates the latest revision.

Last updated: July 2026.